Return Policy

At KeyshereStore.com, we provide digital setup and technical support services.
Because our services are delivered digitally and performed remotely, our return policy differs from physical products.

1. Eligibility for Refund

You may request a refund under the following conditions:

✅ Full Refund

The service has not yet started.
You request the refund within a reasonable time after purchase.
No technical work or consultation has been performed.

⚠️ Partial Refund (if applicable)

The service has started but is not fully completed.
Refund amount will depend on the level of work already performed.

❌ Non-Refundable Situations

Refunds may not be granted if:

The service has been fully delivered.
Instructions and/or remote assistance have already been provided.
The issue is caused by customer error or failure to follow instructions.
Delays occur due to lack of customer response.
The customer changes their mind after service completion.

2. How to Request a Refund

To request a refund, please contact us at:

📧 contact@keysherestore.com
📞 +1 551 261 5346

Please include:

Your full name
Order number
Reason for refund request

We typically respond within 24 hours.

3. Processing Time

Approved refunds are processed through the original payment method.
Processing times may vary depending on your payment provider.

4. Chargebacks & Disputes

We encourage customers to contact us first before initiating a chargeback.

Filing a chargeback without contacting us may delay resolution and could result in temporary suspension of service.

5. Important Notice

By purchasing our services, you acknowledge that:

You are buying a remote digital service.
No physical goods are shipped.
Service delivery begins after payment confirmation.